What is the timing of delivery of my orders?
Our delivery persons can deliver between 10am and 11pm. Our delivery person will give you a call atleast 30mins before the delivery.Our automated system ensures you that you are well informed regarding your orders.
What is the minimum discounts on medicines?
BrownPacket doesn't offer any minimum discounts. It could be possible that our partner stores don't give you any discounts for 2 hours delivery.Our Partner pharmacy stores manage discounts. The maximum discounts from our partner stores is 25%. You can visit to https://brownpacket.com/city-offer.html to know about the offers.
Why my order got rejected?
Most of the order gets rejected due to invalid prescription or if there is no service in the mentioned address.Please ensure that you have uploaded a prescription which has doctor's name, date, patient name and doctor's signature. We only serve in Bangalore, Patna and Delhi.
How do we know that delivered medicines are authentic?
We have tie ups only with registered pharmacy stores around your locality, with zero tolerance towards noncompliance and pure quality standards. We have our stringent parameters along with the regulatory compliance well in place for seller selection assuring that the medicines are sourced from reputed and trusted sources, stored in optimum condition and are delivered to you in the safest fashion, ensuring product safety and confidentiality during the entire supply chain.